INNOVISUALISM SKILLS:
-Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.)
-Miro/Mural
-Design Thinking Methodologies
-Growth/Go-To Market Strategy
Door of Dreams
Select Innovisualism Samples
COGNITIVE ENGINEERING/EQ AUGMENTATION
Purpose
-Design an Innovation IQ program to upskill a Products client account team on how to infuse innovation practices/mindsets into their ways of working
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Design/Delivery
-3 weeks of research & interviews
-2 weeks of design-thinking led strategy work
-2 weeks of visual design & framework construction
Outcome
-Created an innovation think tank series known as “Hive Mind” which took inspiration from how bees communicate to create complex, yet efficient structured ways of working. This experience taught participants how to see things from different perspectives, how to design in a more human-centric manner, and how to engage in meaningful self-reflection.
MIXED MEDIA IMMERSION
Purpose
-Craft an immersive experience for a Life Sciences client exposition day
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Design/Delivery
-1 month of ethnographic research & patient interviews
-1 week of script development
-1 week of directing voice recording sessions with actors/actresses
-2 weeks of design-thinking led strategy work
-2 weeks of visual design & framework construction
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Outcome
-Co-wrote, directed and designed an immersive experience called Dealing with Healing
-Participants were able to "walk in the shoes" of a chronically-ill elderly patient to learn how connected digital services will empower the future of human health.
LOVE X.O
Purpose
-Digital Love Re-Imagined is a POV on how humans naturally form relationships and how that process can be leveraged to cultivate more "natural" connections with digital platforms
-Part of a digital front-of-house re-design effort for a major Healthcare Services client
Design/Delivery
-2 months of ethnographic research & patient interviews
-2 weeks of design-thinking led strategy work
-1 week of visual design & framework construction
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Outcome
-Positive change of course on digital platform re-design effort for the client
-Increased patient/prospective patient platform adoption by 5%
WORLD BUILDING
Purpose
-Create a fun, stimulating framework for a Financial Services Design Thinking training series
Design/Delivery
-1 week of human-centered design
-1 week of visual design
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Outcome
-Creation of the “Innovation Transit Authority” concept
-Training attendees were able to use this map to create their ideal Design Thinking workshop recipes for client delivery
ANTHROPOLOGIC MODELING
Purpose
-Design a Culture Virtues architecture to help innovation spaces cultivate strong working cultures that are safe, yet stimulating and productive
Design/Delivery
-4 weeks of ethnographic/psychology research
-1 month of interviews & soft data analysis
-1 week of human-centered design
-1 week of structure/visual design
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Outcome
-Creation of Culture Virtues Elemental Suite
TRAINING TO LEAD
Purpose
-Curriculum design for pandemic virtual consulting school (Corporate Citizenship initiative)
-Teach high-school age students about the world of consulting & key consulting skills
Design/Delivery
-3 weeks of ethnographic research & design thinking workshop creation
-Managed a team of 5 to organize visual designs, curriculum structure, and delivery strategies
-Consulted project leadership on ways to improve the program
-3 months of instructional delivery to cohort of 400+ students
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Outcome
-Successful delivery of program
-Students came back and thanked me for the instruction!
ACCOUNT PLANNING
Purpose
-Internal account planning to structure opportunities, review current projects, analyze projected profits & loss, etc. for a Technology Services consulting firm
Design/Delivery
-2 weeks of Design thinking-enabled workshop design (focus on north star visioning & pain point identification/mitigation strategies)
-2 weeks of Account Leadership interviews to understand current landscape
-1 week of workshop facilitation (3 sessions total)
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Outcome
-Account Plan for FY20
PERSONA PAINTING I
Purpose
-Create persona map to understand workforce motivations, desires, and trajectories for a Resource client HR experience refresh
Design/Delivery
-1 week of market research
-1 week of analyzing client HR profiles
-1 week of visual design
-1 day of workshop facilitation
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Outcome
-Client was able to create a more efficient HR experience roadmap
PERSONA PAINTING II
Purpose
-Empathy Map design for Financial Services Design Thinking workshop
-To highlight importance of psychographic segmentation to understanding end-user markets instead of using general personas
Design/Delivery
-2 weeks of psychographic segmentation research
-1 week of visual design
-1 day of workshop facilitation
Outcome
-Client was able to identify roadblocks in current market segmentation process and create paths forward
PFAaS (INNOVATION PM)
Purpose
-Intentionally “designing for chaos/disruption” as part of the innovation project management process for a private tax & audit consulting firm
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Design/Delivery
-1 year of user/client ethnographic interviews
-1 month-long Current State process audit (process architecture, sales, technology review, etc.)
-3 months of scaled implementation
Outcome
-Reduction in team quarterly cost spend of 15%
-Greater levels of operational efficiency
-PM Proof of concept for Innovation/Growth Strategy projects
SOCIAL CONTRACT DESIGN
Purpose
-Social Contract design work for private tax & audit consulting firm
-To create mindful design constraints/boundaries that lead to stronger business outcomes
Design/Delivery
-6 months of user/client ethnographic interviews
-2 months of experimentation through live workshop testing
Outcome
-Taught designers why boundaries in design matter
-Created safer spaces for clients & designers to work
GEN AI DISCOVER SERIES
Purpose
-Workshop series designed to educate clients from multiple sectors on GenAI basics & facilitate GenAI sale opportunities
Design/Delivery
-1 month of research/conceptualization
-2 weeks of workshop design
-1 week of visual design
-10 multi-client workshops in various cities
Outcome
-GenAI Discover Day Concept: Co-creation Activities & AI SME presentations
-Influenced growth in GenAI sales by 3% in FY23
